Passwords for Member Login

You can turn on passwords for member logins if extra security is desired.

By default, members login using their member number and surname. Too many login attempts will cause a lock-out, and an even longer lockout if it happens again soon after. Nevertheless your members might be concerned that their private data is insufficiently protected, such as phone, postal address, d.o.b. etc. We don’t store credit card details or sensitive information such as drivers licence number, password number etc, the only personal information in your database is shown on the Member Details screen.

To turn on passwords, first prepare your members with an email, using the bulk email facility.
In the email, include their member number, by using %MEMBERNUMBER% token in the body of the email. That means they know their member number and from the address on the email they know which of their email addresses to use in the screen shown below (obtaining a new password).
That screen will send an email containing an ugly password which the member needs to copy, return to the member login screen, and paste in their new password.

After they successfully login they can change the password to something they can remember more easily, or just keep using the ugly (& strong) password and rely on their browser to remember it. They find the change password screen via “Manage Account” in their menu, you could let them know that in the bulk email.

You turn on passwords (applies to all members, there is no individual opt-in): here.

Members’ login screen then changes:

Clicking on the link at bottom shows this:

You can also choose to set a minimum password length here.