Your Email Address

Emails from the booking system come from your domain name.

You can find out what that domain name is via Site config EMAIL_DOMAIN.

That means that replies and bounces will go back to the sender address within the club’s domain. You may have paid mailboxes such as bookings@{your domain} or you may be using a free mail service such as gmail.

It used to be possible to alias outbound emails from a free gmail account but now that is only possible with a Google Workspace (paid) email address. We still recommend gmail as the best mail service there is if you want a free solution. We sometimes have problems delivering to outlook.com and other Microsoft addresses due to their crazy policies, and smaller players such as bigpond, optus, crazy domains are even worse.

Advantages of using a free mail service:

Save money by not paying for mailboxes.

No limit to the number of addresses within your domain, they all get forwarded to your free address(es).

Your gmail account retains a history of all emails sent and received, so you aren’t depending on an office bearer’s private email account.

Mail Forwarding

If we manage your domain name then we can provide forwarding so that emails sent to the club’s domain end up in your gmail inbox, or other mail provider. You can edit the forwarding addresses and create new addresses via your Booking Service admin menu -> admin -> Email Forwarding. Changes can take up to 5 minutes to take effect.

Contact us to have your email forwarding set up.

We use SRS forwarding which avoids being mis-classified as spam.