How We Invoice

Your Booking Service has two ledgers. One for members and one for our invoices to you.

Admins can access the invoicing ledger, which includes a breakdown of your annual invoice and our banking details for EFT payment.

Annual invoicing includes our standard fee, as well as an annualised cost for any domain names registered through us, SMS costs and hosting for co-located WordPress sites if applicable.

You can use these screens to email an invoice or receipt to yourself at any time.

You can view the parameters that control your invoicing as Configuration Items here: Billing Configs. You can update the email address(es) that receive your annual invoice here as well.

If you are able to use PayID, you can use Check the domain name of the PayID is the same as this website, viz

If you need BSB and a/c details you need to login to the Booking Service as above. Navigate to any invoice to view these details. Always check the padlock is showing in your browser’s address bar and the domain name in the address bar is correct when accessing sensitive information.

Why don’t we include BSB and a/c in emails? It’s because a hacker can compromise the content of an email after you receive it. Your funds go to the hacker and often can’t be recovered. We recommend you don’t include BSB and a/c details in your own invoice emails. Why is it secure to display PayID on a website? Because you can check the padlock and the domain in the address bar.